How Quality of Care and Patient Safety are impacted by Language Barriers
- A Review of Language and Other Communication Barriers in Healthcare
http://www.hablamosjuntos.org/resources/pdf/SMLeeCommunication_and_Health.pdf
- Access to Mental Health Treatment by English Language Proficiency and Race/Ethnicity
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2150610/
- Healthcare Innovations Exchange, Agency for Healthcare Research and
Quality, U.S. Dept. of Health and Human Services
http://www.innovations.ahrq.gov/CulturalCompetence.aspx
- Language Barriers Increase Risk for Adverse Events and Effects
http://www.amnhealthcare.com/News/news-details.aspx?Id=3942
- Language Differences as a Barrier to Quality and Safety in Health Care: The Joint Commission Perspective
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2078554/
- Language Proficiency and Adverse Events in US Hospitals: a pilot study
http://intqhc.oxfordjournals.org/cgi/content/full/19/2/60
- Legal Cases and the Culture, Language, Patient Safety Link
http://intqhc.oxfordjournals.org/cgi/content/full/18/5/383#SEC3
- New Joint Commission Standards for
Patient-Centered Communication
http://www.languageline.com/main/files/wp_joint_commission_022211.pdf
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