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Quality Management and Development

The Division of Quality Management and Development leads efforts to improve, standardize and monitor the quality of services in state facilities and community programs.  The division includes Pharmacy Services and the Office of Clinical Quality and Risk Management.

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The central value of the Division of Health and Quality Care is improving the quality of care to clients including standardizing, improving and monitoring the quality of services in state facilities and community programs. The Division of Quality Management and Development serves as one focal point of these efforts, ensuring that quality improvement activities, including best practices and evidence-based outcomes are coordinated and integrated into the primary functions of the organization. These functions include projects in Quality Management and Training, Clinical Utilization and Nursing, and inter-facility and intra-provider communications.

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