District 19 - Information Technology Specialist III
Job Description: District 19 Community Services Board is looking for a hard-working, enthusiastic individual to become part of the Information Technology (I.T.) Department. The position is responsible for developing ad hoc reports using crystal reports, forms development using HTML and providing high quality technical support for approximately 250 users both on site and remotely. Essential job duties of this position include but are not limited to: developing ad hoc reports using crystal reports; developing forms using HTML; responding to and resolving end user service requests within a specified time frame; diagnosing, repairing, maintaining, moving, cleaning and upgrading hardware and equipment while ensuring optimal workstation performance; setting up, configuring and delivering new PC and related hardware and software according to agency’s guidelines; applying basic network diagnostic techniques to identify problems; investigating causes and recommending solutions; providing basic user training on new software or changes; assisting in maintaining an accurate inventory of IT assets; disposing of old hardware according to agency’s guidelines. Successful applicant must have: Associates degree in computer science or related field, supplemented by a minimum of 2 years work experience in a computer related field or any equivalent combination of specified training, education and experience. Additional requirements include a minimum of one year work experience in a helpdesk environment, a minimum of one year work experience developing ad hoc crystal reports, forms development using HTML and the ability/willingness to lift and maneuver computer equipment. Preferred qualifications: Microsoft desktop certification (XP, Vista or Win7) and/or CompTIA (A+, Network+) and network experience. Experience in a behavioral healthcare environment is also preferred. Position above requires valid VA Driver’s License with acceptable motor vehicle record, pre-employment criminal background check and drug screening. Starting salary will be commensurate with experience/training. Excellent benefits include paid Sick, Annual and Holiday leave (including birthday), Virginia Retirement System, and group health insurance options. Flexible work schedule, including 4-day workweek may be available in some positions.
Salary: Full Time
How to Apply: Interested applicants should obtain a D19CSB application from Human Resources, 20 W. Bank Street, Suite 7, Petersburg, VA 23803 or call (804) 862-8062. Applications can also be downloaded from our website, www.d19csb.com. Completed application, with attached resume must be received at the street address above. This position is open until filled.
Closes: Open Until Filled
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