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Children and Families

The system of services for children and families in Virginia, including mental health services, is complex, multi-faceted, and rapidly evolving. A significant number of private agencies providing residential services and an extensive offering of community-based services have developed over the past few years. The growth in these services has been almost completely supported by public funding through Medicaid and the Comprehensive Services Act (CSA). CSBs, the public provider of community mental health services, are not the largest provider of children’s mental health services. In many communities the CSB is a minor participant in provision of children’s services. There is a mosaic of publicly-funded children’s mental health services in most Virginia communities. 

These services are part of the interagency system that serves children in Virginia, including all of the state and local child-serving agencies such as Social Services, Juvenile Justice, Education, Community Services Boards, the Comprehensive Services Act, and the well-developed network of privately-operated, publicly-funded children’s services. The need for collaboration among these agencies cannot be overstated. Children with behavioral health problems usually interface with more than one of these agencies and the extent to which collaboration exists strongly influences the success of interventions that are used.


Our mission is to ensure high quality behavioral healthcare for children ages 0 through 21 and their families by:

  • leading and supporting statewide efforts to establish and strengthen a comprehensive system of care for children and families; and
  • building and participating in collaborative partnerships among families and child service providers across agencies and disciplines


Our vision is for children with behavioral health needs and their families in Virginia to be healthy productive citizens who have access to a comprehensive integrated system of care that is community-based, child-centered, family-driven, outcome-oriented, and culturally competent.


The Office of Child and Family Services holds that supports and services for children and families whose lives are affected by mental illness, intellectual disability, and substance abuse disorders should:

  • Empower families and children in developmentally appropriate ways to make choices in their lives
  • Provide prompt assistance to those seeking professional support
  • Promote integrated community-based services
  • Ensure supports and services are easy to access, family-driven, individualized, flexible to changing needs and circumstances, culturally sensitive, and based on functional needs rather than categorical labels.
  • Make available to families the level of supports and services needed to keep children with disabilities in their own homes
  • Support understanding of family lifestyle limitations due to living with a family member with disabilities
  • Provide education and training to providers of family support that will prepare them to work with people with disabilities in inclusive settings
  • Maximize disability-specific and generic funding sources to the fullest and contain costs through reinvestment in supports which provide the strongest and most individualized outcomes for children and their families.

Children and youth with disabilities and their families: 

  • have dignity and worth as human beings
  • deserve equal access to public support services
  • need families and friends who can serve as their strongest advocates and social supports
  • are entitled to health, safety, and well-being, free from abuse, neglect, exploitation, or social stigmas
  • need person-centered planning rather than professionally-driven services
  • have the right to live in supportive communities
  • participate in successful transition to adult supports and services


  • To promote the use of evidence-based practices
  • To develop a seamless system of care that integrate services across disciplines
  • To partner with stakeholders working to improve services to children
  • To develop policies that promote child and family services
  • To address gaps in existing services
  • To develop new services using evidence based practices and expand existing evidence based models 
  • To increase family involvement on committees, councils, task forces, addressing children issues
  • Increase funding for children services
  • To show case services that are working in the Commonwealth

    Janet Lung
    Title: Director
    Office: Child and Family Services
    Phone Number: (804) 371-2137
    Email Address:

    Ben Skowysz
    Title: Juvenile Justice Program Coordinator
    Office: Child and Family Services
    Phone Number:
    Email Address:

    Pam Fisher
    Title: Child and Adolescent Program Specialist
    Office: Child and Family Services
    Phone Number: (804) 786-0158
    Email Address:

    Katharine Hunter
    Title: Child and Adolescent Program Specialist
    Office: Child and Family Services
    Phone Number: (804) 786-0137
    Email Address:

    Chantee Jiggetts
    Title: Juvenile Competency Restoration Counselor
    Office: Child and Family Services
    Phone Number:
    Email Address:

    Malcolm King
    Title: Child and Adolescent Family Program Specialist
    Office: Child and Family Services
    Phone Number: (804) 371-4604
    Email Address:

    Susan Orr
    Title: Juvenile Competency Restoration Counselor
    Office: Child and Family Services
    Phone Number:
    Email Address:

    Gerald Walls
    Title: Juvenile Competency Restoration Counselor
    Office: Child and Family Services
    Phone Number:
    Email Address:

    Lakeishia White
    Title: Program Support Technician
    Office: Child and Family Services
    Phone Number: (804) 786-3710
    Email Address:

    Monique Williams
    Title: Project Development and Training Specialist
    Office: Child and Family Services
    Phone Number: (804) 663-7270
    Email Address:

    § 37.2-308. Data reporting on children and adolescents.

    Instructions-Acute Care Report Form

    Acute Care Report Form

    Instructions-Residential Treatment Report Form

    Residential Treatment Report Form 

    Checklist for Completion of Forms 


    The 2012 General Assembly has added to section 37.2-505 of the Code of Virginia, which on July 1, 2012 will require CSBs to provide information to hospitals about their substance abuse services available to minors. The Department has created a template, for download, that should be used to provide this information to hospitals.